HSA RESPONDS TO WATERFRONT ACCIDENT

On Friday afternoon during rush hour, several reports were made of a woman being struck down at Waterfront, Road Town. Since this news, several eye witnesses have expressed concern at the alleged wait time that the woman endured before emergency medical technicians arrived at the scene.

Subsequently, the BVI Health Services Authority has issued an official statement in response to the incident.

The HSA said: “a review of our response and call logs detailed that the call was received at 4:54 p.m. The ambulance departed the Ambulance Bay at 5:30 p.m. and arrived on scene at approximately 5:33 p.m.”

The statement says the reason for this delay was “that the ambulance crew was in the process of responding to an earlier call when the mentioned call was received.”

“As a result, assistance was sought from the BVI Fire Department; which is customary during such instances.  In addition, our on-call support team was immediately paged to provide the additional medical support necessary when responding to such emergencies. Time between the request for service and response also included donning of necessary PPE’s as part of our COVID-19 Emergency Response Protocol,” the HSA explained.

The statement closes with an acknowledgement of the expressed concerns and assurance that the HSA “continues to make every effort to provide quality health services to the Virgin Islands community.”

“In light of the expressed concerns, we would like to take the opportunity to sympathize and apologize for any anxiety experienced as a result of this unfortunate incident,” the HSA said.